Coastal Bath Company Reviews

Our experience was incredible! From the beginning to the end. Nate gave us our estimate. He was very professional. Our installers: Josh, Robert and T.K. were the best.They came in and introduced themselves to me. You could see right away that they respected our home and treated it like it was their own. Tarps were placed and furniture carefully moved. When they finished each day-ours was about a day and a half-they cleaned up and you would never know they had been there. The install was beautiful! These guys are really great. Very personable and very professional. I could tell they enjoyed their job and enjoyed working with each other. All along the way, we were kept updated by Karli. During the whole process, Peggy and I felt like we were being treated like family. We couldn't be happier with our new walk-in shower. we even received a lifetime warranty. We would highly recommend Coastal Bath everyone. We have already recommended them to our family and friends

Beautiful Job Bryan and Chris

We had our bath redone by Coastal Bath last year. Unfortunately we could not be at the house while it was installed. One of the sides of the shower unit was a few inches wider than the other. It looked okay but they had to remove a hook that my husband used to hang his towel so that they could install it. I contacted them about remounting the hook. They told us they wouldn’t and to just get a glue on hook! Their customer service is a joke. Every time I see one of their commercials I feel like screening! An update: Originally I gave Coastal three stars. But then I received a call from Karli at Coastal. She was very concerned about my issue and was determined to make any necessary corrections. And correct it she did! After a few texts, we found the exact fixture that was needed. It was installed a few minutes ago. My apologies for not remembering the name of the technician that came - he was great! Not sure how to do it but please consider this a ***** review. The shower is great and the customer service showed how good they can be.